Returns & Refunds
30-Day Return Window
You may request a return within 30 days of receiving your order.
Return requests submitted after the 30-day return period may not be eligible for a refund.
Return Conditions
To be eligible for a return, the product must be unused and in its original condition.
The product must also be returned with its original packaging.
Items that have been used, damaged after delivery, modified, or returned without their original packaging may not qualify for a refund.
How to Start a Return
Before sending any item back, please contact us at hey@slab-armor.com to request a return.
Please include your order number and the reason for your return so our team can provide you with the appropriate return instructions.
Start a Return →Return Shipping
Customers are responsible for the cost of return shipping for standard returns.
If the return is required because you received an incorrect or defective product, please contact us before returning the item so we can assist you.
Exchanges
We do not currently offer direct product exchanges.
If you would like a different product, size, or variation, please return the eligible item for a refund and place a new order separately.
Refunds
Once your return is received, we will inspect the item to confirm that it meets the return conditions described above.
If the return is approved, your refund will be issued to your original payment method.
Approved refunds are generally processed within 5–10 business days.
Additional processing time may be required by your bank, credit card issuer, or payment provider before the refund appears in your account.
Original Shipping Charges
Original shipping charges are non-refundable.
Your approved refund will therefore generally cover the purchase price of the returned product only.
Questions About a Return?
If you have questions about your return eligibility, refund status, or the return process, contact our team before sending your product back.
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